Let’s continue with your digital transformation journey.
The previous letter talked about how PromoStandards, the sole publisher of open industry standards, is a diverse community of industry organizations. What PromoStandards is and means to you depends on your needs.
Now, PromoStandards Chair Eric Alessi is sharing how, unlike the past, technology is core to every company.
If your company is not leveraging technology, it needs to be. Technology makes you competitive and is expected by just about every customer.
The difference between connecting with your prospects, landing the customer, and keeping the customer satisfied comes down to technology. The popularity of consumer-focused online ordering systems and the importance of improving supply-chain efficiencies means integration is more important now than ever.
If you use email and have a website, you’re heading in the right direction. And if you configure and price products online, you’re well on your way. Implementing technology is a journey, not a destination. You’ll always be on the path of implementing technologies that make your business and life more efficient.
No matter where you are in your digital transformation journey, PromoStandards is your guide. We’ll help you harness the power of technology and make the most of your digital journey.
Join our community to have access to members-only resources. You can also join events, chat with the entire PromoStandards community through our Slack channel, have full access to our directory of service providers, and more.
With different membership levels, you can choose the one that works best for you!
Every organization is on a digital journey.
The previous letter covered how new technologies are redefining industries, and the promotional products industry is no exception. This month, PromoStandards Chair Eric Alessi is sharing how to start your digital transformation journey.
Make sure you’re in control of where your organization is going and are not just along for the ride. PromoStandards is here to help, no matter your needs.
PromoStandards means different things to different people.
Some people think that PromoStandards is a software provider. Others see us as service providers.
Many know us as an open standards body that defines integration standards, the blueprints for creating communication protocols that organizations can use to tightly integrate with trading partners.
Others know us as a community of thought leaders and implementors that are raising the level of business automation for everyone in the industry; this is especially true for attendees of our 2023 Tech Summit.
Through our membership, we’re all of this and so much more, making us unique and uniquely qualified to be your guide through your unique digital journey.
PromoStandards doesn’t directly publish software, but through service provider members, we are the #1 source for locating industry-specific business management software and the #1 source for PromoStandards endpoint hosting providers.
Through our members, we’re systems integrators that are experts in industry data.
Through our dedicated volunteers, which range from startups to industry titans, we are the sole publisher of open industry standards that addresses the entire procure-to-pay (P2P) lifecycle.
And, perhaps most importantly, we’re a diverse community of industry organizations on the journey to integrate, leverage data, and transform our business and the industry.
David Shultz, Chair of the Service Provider Committee, led the July 18, 2023 education webinar. He shared how, through service provider members, PromoStandards has everything a company needs to implement:
These are all here to help you through your journey.
Click here for service provider members that can assist, and watch the webinar here!
PromoStandards is your guide to help you harness the power of technology and make the most of your digital journey.
Join our community to have access to members-only resources, like events, the directory, and our Slack channel. With different membership levels, you can choose the one that works best for you!
We are excited to dedicate our member spotlight to the designer and distributor Kotis Design, a promotional products company headquartered in Seattle, Washington.
Kotis Design CEO and Founder Jeff Becker launched the company in 2003 after he graduated from the University of Washington.
However, Kotis Design’s origins date back to 2001 when Becker started a student-run, custom-design T-shirt business. Today, the company’s operations have grown larger than life.
Kotis Design is a full-spectrum, custom swag-management platform.
Much like PromoStandards, Kotis Design aims to advance the industry’s traditional practices by owning the end-to-end workflow of product and design ideation and implementing services, including (but not limited to):
Custom Design Elements – Screen Printing; Embroidery; Private Labeling; Kitting
Swag Store Solutions
Warehousing and Fulfillment
The swag platform and portals allow consumers to manage and ship their swag quickly and offer various solutions to enable organizations to distribute their swag.
Solutions:
Organizations will find that there are many ways they can create their swag. Kotis Design offers phenomenal options for fully-custom designs to swag guides for specific products or kits you’d like to curate.
The design and fulfillment-management platform utilizes a creative agency approach and its in-house workshop to control its clients’ branded swag from start to finish.
The platform is committed to elevating an organization’s brand through merch and swag. That includes partnering with trusted retail brands for anything an organization may need, such as:
Brands that help run and scale Kotis Design’s swag programs include the following:
“Innovation is a key part of our company, thinking outside the box and anticipating how tomorrow's needs will differ from today,” says Kotis Design CTO Daniel Becker.
“People these days expect everyone’s systems to work seamlessly with each other, and PromoStandards makes that possible.
It allows our employees to spend less time on data management and more time working on creative ideas for clients, providing better and faster services.”
We started using PromoStandards in 2016 after hearing about it from supplier partners and industry newsletters. We were immediately eager to jump at the chance to streamline our operations.
At that time, we already had custom integrations with multiple apparel suppliers and wanted to add more. But integrating separately with each of the many suppliers was impractical on a large scale.
Universal integration for suppliers was a game changer for us.
Tedious data entry tasks are such a problem. No one likes doing them. They’re too slow and susceptible to human error.
Yet, computers love these tasks and work 24/7 – a match made in heaven!
Getting order status, tracking, and invoice data back from suppliers automatically saves us a ton of data entry. The info gets into our system faster, and we have more data points.
For example, the invoices via PromoStandards include line-item details that we don’t even bother entering for non-PromoStandards invoices. That lack of data has cascading impacts down the line.
While we still have (a lot) more to do to take advantage of PomoStandards’ resources, the non-profit has already helped us, providing a viable path to improving our workflow.
Even when we haven’t implemented specific standards, we’ve inevitably altered how our teams work to anticipate the coming changes.
It’s like seeing the light at the end of the tunnel.
We simplify communication between suppliers, decorators, distributors, and service providers.
Streamlining product development and management in the custom products industries is necessary to keep up with growing demands and a complicated supply chain. That’s why our standards are free for anyone who needs to use them.
However, we also offer extra resources that can create even more positive change for your business.
View our Membership Application today to learn more about our three membership levels.
Data is the lifeblood of the digital age. New technologies, including artificial intelligence, are redefining industries. The promotional products industry is no exception.
In a previous letter, PromoStandards Chair Eric Alessi shared how data is at the heart of everything we do. Businesses are waking up to the inadequacies of the old ways of doing business and looking to transform to meet the digital realities of today.
With the rise in technology comes the increasing generation and availability of data. This presents both challenges and opportunities for businesses. Knowing how to leverage this data effectively is crucial for success in this competitive landscape.
With emerging technologies, PromoStandards is evolving and revolutionizing how the promotional products industry operates. Capable software and tight integration are the most critical tools for doing more with less labor and error.
We all have cell phones and yet most of us don’t understand all its capabilities. That doesn't stop us from being extremely effective users of this technology.
The same can be said for the promotional products industry. While not everyone completely understands PromoStandards protocols, we can absolutely leverage this technology to our advantage with the help of a service provider or a software development team. The journey doesn’t have to be daunting; just take the first step.
Suppliers, distributors, decorators, and service providers work with rich, relevant data to perform accurate transitions and make strong decisions. The first step to making this a reality is understanding and utilizing PromoStandards.
In upcoming letters, we’ll walk through this journey, helping you to understand PromoStandards, what our technologies do, what the future looks like, and ways to get involved.
Stay up-to-date with the latest news from PromoStandards.
Our blog features letters from the Chair, PromoStandards member spotlights, recaps of PromoStandards events, case studies, and more.
You can also follow us on social media on Facebook, Twitter, LinkedIn, and YouTube!
And if you’re not already a PromoStandards member, be sure to sign up today!
PromoStandards is a community, and those who become members have access to important information and proven service providers. In this member spotlight, we’ll cover DistributorCentral, an award-winning technology service provider for the promotional products industry. Here’s an in-depth look into who DistributorCentral is and how adopting PromoStandards integration helped move their transactions forward.
Founded in Gardner, Kansas, in 1999, DistributorCentral has developed a suite of technology tools. Its platform has product data tools to make managing data easy, business management tools to help manage and run your business, and a responsive and mobile-friendly e-commerce website builder. These are all free to distributors and service providers.
They are especially known for OneSource, the product data tool built to make PromoStandards attainable for every company in the promotional products industry, regardless of the company’s technical expertise or size. By using OneSource, suppliers, distributors, and service providers can become PromoStandards compliant.
The company converts product data from 450+ suppliers (83% of PromoStandards’ suppliers) into PromoStandards-compliant data which in turn reaches 15,000 distributors. What’s more, they:
Before PromoStandards, the biggest challenge they faced was getting suppliers to provide the correct data. DistributorCentral attended the first PromoStandards technology summit and immediately took steps to implement this service for their customers, becoming one of PromoStandards’ first adopters.
PromoStandards gave DistributorCentral the ability to get top suppliers' product data in a consistent way. As such, DistributorCentral’s company pivoted and completely rewrote its platform around PromoStandards, providing customers with a fast, stable, and modern platform.
"Innovation fueled by collaboration with industry leaders, PromoStandards has been the catalyst to propel DistributorCentral's latest growth while massively accelerating the industry's digital transformation,” said Chris Schlemmer, VP of Technology at DistributorCentral. “We are extremely excited to be a strong supporter of PromoStandards, and we look forward to being involved in its growth for years to come."
At PromoStandards, we make it easy to communicate with others in your industry. Find suppliers, distributors, and decorators and send and receive information to them in real-time. With four membership levels, you can choose the one that works best for you. Join PromoStandards and start your journey!
The certainty of change is an immutable truth. PromoStandards Chair Eric Alessi is well acquainted with change and the digital landscape’s struggle to keep pace. Today’s efficiency is tomorrow’s inefficiency. But we cannot place the blame on change.
Inefficiency’s root cause lies in unadaptable infrastructure, limiting functionality and our potential growth. Consistent efficiency requires a fundamentally adaptable foundation to endure continuous change.
As business leaders and consumers, our primary goal is success. For the custom products industry, success withers due to industry-legacy and proprietary management systems spurring the inefficiency responsible for disruptions.
To maximize success, we must implement adjustable infrastructures complementing an evolving industry and individual business needs.
Resilient digital business protocol and technology adoption spawns opportunity from the chaos of disruption, the opportunity for unbroken transformation preserving business efficiency.
Never let an opportunity pass you by!
At PromoStandards, we exploit disruption to develop communication protocols for reliably efficient digital integration and interoperability.
In 2020, the world experienced the rapid spread of COVID and the violent halt of daily life and operations. With alarming swiftness, the virus’s devastating impact exposed severe supply chain inefficiencies.
The world suffered the consequences of substandard communication protocols ingrained in each phase of the supply chain process:
The unpredictability of COVID and compromised business supply chain management unleashed a cascade of punishing blows across industries within each economic sector.
As businesses struggled with disjointed buyer-seller communication and an unreliable supply chain throughout the pandemic, PromoStandards helped trading partners with its Inventory Availability standard, providing a way to instantly communicate inventory levels in real-time.
Since our inception in 2015, PromoStandards has been developing and delivering open standards, setting the foundation for process automation.
Our protocols for the procure-to-pay lifecycle start with Inventory Availability before you ever place an order, conclude with Invoicing, and include standards for each step in between.
But progress never sleeps!
We continuously refine existing standards and develop new ones, combating the effects of change with proactive digital transformation.
PromoStandards is leading the industry’s digital transformation.
Confronting a challenge is considerably more approachable when you don’t have to do it alone. By adopting our standards, businesses learn to speak the same language, forming a harmonious industry network of adaptable infrastructures.
Change happens. It’s impossible to dodge its demanding influence. To stand the test of time, we must accept change entirely and embrace the opportunity for progress with absolute certainty.
Join the PromoStandards community to utilize our members-only resources that optimize the benefits of our open standards.
Together, sustainable success is possible!
OSN, which stands for Order Shipment Notification, is one of the most popular PromoStandards integrations.
Its information is needed to move transactions forward. When suppliers integrate OSN, distributors can easily see when orders ship.
PromoStandards is excited to share that it has released OSN 2.0.0. In this article, we’re sharing the changes this updated version brings and what this means for you!
To better communicate the intent of the variable, complete was renamed:
There were also significant changes to Package. This created:
The updated standard also:
“As with our other version 2 revisions, OSN 2.0.0 builds on and enhances Order Ship Notice functionality. This milestone represents our continued commitment to addressing industry feedback, meeting the needs of PromoStandards members, and level-setting functionality across the entire standards set. We’re already receiving very positive feedback and look forward to widespread adoption,” said Eric Alessi, President and CEO at Essent Corporation and Chair of PromoStandards.
"On top of standardizing the standard to previous releases, this new version clears up the ambiguities of how multiple supplier sales orders are conveyed as complete to the consumer of the data. This and a dozen smaller fixes make OSN 2.0.0 a more consistent experience for those familiar with more current PromoStandards services,” said Jon Norris, The position is VP of Business Process Improvement at Hit Promotional Products and PromoStandards board member.
“OSN 2.0.0 brings consistency to Order Ship Notice. It allows for a richer data experience that is better aligned with existing version 2 services. As we finish the version 2 services across all endpoints, more and more data will link together and can help automation across the entire ordering process,” said Philip Gergen, CIO at Koozie Group and Treasurer of PromoStandards.
OSN 2.0.0 was authored by Stephen Luisser from Hit Promotional Products in collaboration and oversight of the Standards Committee.
Let’s take a look at its previous version in addition to other endpoints!
Industries are waking up to the inefficiencies of the supply chain. Moving forward, we cannot rely on email threads and phone-tag to complete simple tasks and get the answers we need.
That’s where PromoStandards comes in, making your business better. We have a proven vision of optimizing our supply chain and transforming it through open standards and digital integration.
Endpoints for Inventory, Invoices, Media, Order Status, Product Compliance, Product Configuration, Product Data, Purchase Orders, and Ship Notices are available. To get started, simply join PromoStandards to access all the info you need!
The inaugural Tech Summit was epic! It was casual yet professional, with a fantastic party-like feeling. You know the kind of party you look forward to months in advance and get excited just at the thought of it? That was the reality for many in attendance.
For years, PromoStandards Chair Eric Alessi envisioned a time when industry visionaries and practitioners would talk shop, plan, and commit to getting things done. The Tech Summit had this in spades.
Jon Norris, the PromoStandards Immediate Past Chair, said it best. “What happens when you assemble a cross-section of industry leaders, tech leaders, and pure technologists in the same room for three days? An incredible passion for collaboration to solve the industry's pain points.”
Getting things done is the whole vibe of PromoStandards. If we had a motto, “Get ‘er done!” would probably be it. We were at the Tech Summit to discuss issues, solve problems, and talk about the future, all for the mutual benefit of the entire industry.
During the event, Alessi recapped 2022 and presented the 2023 roadmap built on the vision and hard work of PromoStandard volunteers.
Not only did we get a lot done, but we also have a lot more in store. It’s continuing to be an exciting ride.
Another Tech Summit is planned for February 2024. If you’re passionate about this industry and recognize the power of digital transformation, this trip is for you. Come along for the ride!
To become a member and join the PromoStandards community, sign up today!
At the end of February, PromoStandards held its inaugural Tech Summit in Tampa, FL. The event was designed from the ground up to be laser-focused on the integration needs of the industry. Not surprisingly, it was truly incredible.
PromoStandards Chair Eric Alessi was honored to open the event and share his thoughts.
There was a time well after the automobile, electricity, and the telephone were invented when people were still driving a horse-and-buggy to their candle-lit homes. Now we see electric cars that can drive themselves. From integration to AI and data privacy to cybersecurity, the entire landscape is eroding and evolving; by extension, so do our businesses.
We’re seeing how technology can transform an industry, marketplace, business, and even users. Digital transformation goes by many names: business process automation, electronic data interchange, systems integration, digital integration, and digital enablement. Technology is transforming everything. Today, people walk around with a mobile computer in their pocket, connected to the Internet through high-speed, wireless, and digital communication, the core concept of which was invented in 1876.
Data is at the heart of everything we do, and it's growing for businesses and individuals alike. This digital matter builds industries, societies, and the world.
Businesses are waking up to the inadequacies of the old ways of doing business and looking to transform to meet the digital realities of today. There are inefficiencies in the supply chain, and individuals have the capability to make their personal supply chain efficient. Automated data processing is the number one goal. Untouched by humans, it's managed and leveraged, providing amazing results.
The promotional products industry is unique in many ways, and mainstream solutions didn’t quite fit. The standards for the retail supply chain don’t work for us, and for a long time, many in the industry couldn’t see how we could get there. The industry wasn’t ready, even just 10 years ago.
That all started to change with the founding of PromoStandards. We openly shared a vision of optimizing our supply chain and transforming it through open standards and digital integration.
It takes us coming together as a community to develop and adopt open standards. Every member of PromoStandards and every adopter proves what’s possible for our industry. We see the potential in integrating and automating the process, eliminating the labor, errors, and time required to complete the order lifecycle.
Technologists and business leaders have a place to come together as a community to learn, discuss, and build the future. In this place, they develop state-of-the-art standards and work to understand the technological needs of the industry in an open and organized manner. This place is PromoStandards.
Every member of PromoStandards strives to make their businesses more efficient and their internal and external customers happier by leveraging technology.
PromoStandards knows what they’re doing is right.
Know what is going on with your supply chain by attending our educational events and renewing or becoming a member today!
You can also stay up-to-date with the latest news from PromoStandards by following us on social media on Facebook, Twitter, LinkedIn, and YouTube.
The inaugural 2023 PromoStandards Tech Summit was the largest event in the promotional products industry. This sold-out event featured two days of education tracts focusing on industry-relevant technology and PromoStandards integrations. More than 150 participants representing 75 companies attended, thereby connecting technology and business leaders across the supply chain.
Here’s an overview of the speakers and the topics they discussed!
Eric Alessi, Chair of PromoStandards and President & CEO at Essent Corporation, welcomed attendees and set the stage for what to expect!
Then Dr. Tom Stablein, Director of the Global Master of Science in Business Analytics & Information Systems Program at the USF Muma College of Business, took the stage as the keynote speaker. His topic, Generating Value from Data: Building a Data Science Practice, defined data science and went over modeling, identifying business needs, designing a roadmap, and more.
Michael Conway, Managing Director of Digital Transformation at Aspirant, spoke about Executing Digital Transformation. This session educated professionals on how to align customer experiences to strategic business goals.
Catherine Graham, Co-Founder and CEO at commonsku, was the leader of the panel discussion on Digital Transformation on the Factory Floor. Other panelists were Donough Deutsch, VP of IT Systems and Operations at alphabroder, Philip Gergen, Senior VP of Technology at Koozie Group, and Jon Norris, COO at Starline Inc.
This discussion investigated the impact of digital transformation on factory floors and warehouses across the promotional products landscape.
“The Tech Summit is a place to get together, learn, and rekindle old friendships and make new ones. It’s an opportunity to keep the momentum going for overall technology adoption,” said Graham.
Participants then engaged in roundtable discussions, with Rebekah Ellis, Information Technology Analyst at SanMar, as the session leader. Topics varied from promotional product-specific to technology in general. People met others with the same interests or who were trying to solve the same problems.
There were four breakout sessions.
Jon Norris then had an open-mic discussion on My Worst Day in Tech. Audience members chimed in on a lighthearted recanting of tech transformation horror stories. After all, not every day in technology is glamorous.
Philip Gergen kicked off day two of the Tech Summit!
Mike Pfeiffer, VP of Technology at American Solutions for Business, was up next. He showed attendees what it’s like to experience a cyberattack. They walked through the timeline, what protective measures are effective, and how proper response strategies are deployed.
Day two featured a detailed launch and walkthrough of PromoStandards’ latest standard! Eric Shonebarger, President at Hit Promotional Products, Inc., showed live demos of the industry-altering Order Management Service, the nonprofit’s most significant release in three years.
“The Tech Summit is the best opportunity to engage a community of forward-thinking technology professionals who are driving digital transformation in the promotional products industry,” said Shonebarger.
Eric Alessi, President & CEO at Essent Corporation, was the leader of the panel discussion on Identifying and Solving Industry Pain Points. Other panelists were Daniel Hodges, Senior VP of Engineering at OrderMyGear, Mike Pfeiffer, and Eric Shonebarger.
This panel explored the pain points of the industry from order processing, supply chain, and technology standpoints, helping to develop the roadmap for PromoStandards and our community.
An awards ceremony during the event recognized Hack-A-Thon winners and individual achievements within the industry. Proforma CTO Brian Carothers was named Distributor Person of the Year, ZOOMcatalog Co-founder Bryony Zasman was named Service Provider Person of the Year, and Hit Promotional Products, Inc. CIO Raj Mukherjee was named Supplier Person of the Year.
“Everyone should join the PromoStandards community, where industry technology is developed and advanced,” said Alessi. “The world is being digitally transformed before our eyes, and PromoStandards is the vehicle for being part of that transformation.”
Are you ready to join the PromoStandards community and make a difference? To become a member, sign up today!
