OS, which stands for Order Status, is among the most widely adopted PromoStandards endpoints. It’s often one of the first pieces of information that suppliers integrate.

When suppliers integrate OS, distributors can easily see how far along the order is and when they should expect it to be delivered. This means distributors no longer have to call or email them to know where the order stands!

PromoStandards is excited to share that it has released OS 2.0.0. In this article, we’re sharing the changes this updated version brings and what this means for you!

The Changes Made With OS 2.0.0

OS 2.0.0 was co-authored by Stephen Luisser and Raj Mukherjee from Hit Promotional Products under the collaboration and oversight of the Standards Committee in 2023. OS 1.0.0, the second standard PromoStandards released in 2015, was co-authored by Jon Norris and Eric Shonebarger.

The upgrade came about to effectively communicate different issues that can occur throughout the lifecycle of an order. Its key features enhance order processing, streamline issue resolution, and improve communication with suppliers.

OS 2.0.0 Fields

Here are the 8 fields it contains!

• Fields wsVersion, id, password, and referenceNumber remain the same.
• To create cleaner-looking code, the data type for queryType was changed from INT (integer) to faucet string.
• More guidance was given to statusTimeStamp. For instance, it’s recommended to use UTC (Coordinated Universal Time), a 24-hour time standard, to eliminate time-zone issues.
• There are two new fields. returnissueDetailType shows details of the issues on an order and returnProductDetail shows which items are part of the order status.

What This Means for You

There are several noticeable enhancements this upgrade brings. People can:

• clearly see what is on hold and why.
• implement advanced search functionality.
• access the contact information for suppliers.
• have streamlined communication channels with dedicated fields for essential communications, proof approvals, and order audits.
• make order splitting, in which suppliers split one purchase order into multiple orders, a more seamless experience.
• tailor the amount of information they’d like to retrieve.

What People Are Saying

"The ability to communicate and resolve issues between distributors and suppliers is the next evolution of the standards,” said Steven Stanley, CTO at ePromos Promotional Products and PromoStandards board member.

Raj Mukherjee, CIO at Hit Promotional Products, said, "Order Status 2.0.0 will push the boundaries of communication between suppliers, distributors, and service providers.”

Make Your Business Better With PromoStandards

Industries cannot rely on email threads and phone-tag to complete simple tasks and get the answers they need. That’s where PromoStandards comes in! We have a proven vision of optimizing our supply chain and transforming it through open standards and digital integration.

Our endpoints can be and are utilized by the promotional products industry and other industries around the world. There are endpoints for Inventory, Invoices, Media, Order Status, Product Compliance, Product Configuration, Product Data, Purchase Orders, and Ship Notices. To get started, simply join PromoStandards to access all the information you need!