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August 2026 Committee Connections
From Standards to Adoption:The Work Shaping What’s Next at PromoStandards The future of industry connectivity is being built through collaboration. Across PromoStandards, member volunteers, committee leaders, and industry experts are working together to strengthen standards, improve adoption, and create new opportunities for innovation throughout the promotional products ecosystem. Recent committee discussions highlighted significant progress in key initiatives that are helping shape a more connected, scalable, and efficient future for the industry. From advancing REST standards and implementation readiness to improving onboarding experiences and building momentum for Tech Summit, PromoStandards Committees continue to transform ideas into action and standards into business value. Bridging the Gap Between Standards and Adoption While standards provide the framework, successful adoption depends on making them practical, understandable, and easy to implement. That work continues through the Best Practices Committee, which remains focused on helping organizations get the most value from PromoStandards. A key priority is improving the onboarding experience for new members and implementers. Feedback gathered from the community reinforced the need for clearer onboarding resources, FAQs, and implementation guidance that help organizations understand where to begin and how to successfully adopt standards. Beyond onboarding and implementation guidance, the committee continues to identify common operational workflows that would benefit from additional best practices. One area of focus is the Purchase Order (PO) process for contract decorating, including scenarios where separate purchase orders are submitted to decorators and blank product suppliers. The goal is to document practical guidance that helps organizations implement these workflows more consistently and efficiently. Artificial intelligence remains another strategic focus area. The AI Best Practices initiative is exploring opportunities to support data quality, automation, standards compliance, and implementation efficiency, ensuring the PromoStandards community is prepared to leverage emerging technologies responsibly and effectively. The committee is also evaluating the future direction of the Supplier Assessment Questionnaire (SAQ), helping determine how it can continue to deliver value and support implementation readiness throughout the industry. The Best Practices Committee is helping bridge the gap between standards development and real-world implementation by creating resources, guidance, and industry collaboration opportunities that make adoption easier and more impactful. Advancing the Standards That Connect Our Industry The Standards Committee continues to make progress on several key initiatives designed to strengthen industry connectivity and support the next generation of PromoStandards. As work advances across multiple projects, the committee is focused on ensuring that testing, validation, and implementation efforts are completed thoughtfully and collaboratively. Several important milestones are currently in progress, and the committee is preparing more comprehensive updates as work reaches the next stage. Additional details on standards development, testing activities, and implementation resources will be shared in future updates. Stay tuned for more updates as the committee continues to move these important initiatives forward. Building Awareness, Engagement, and Momentum As industry initiatives continue to advance, the Membership & Marketing Committee is focused on ensuring members remain informed, engaged, and connected. A major area of focus is the continued momentum surrounding Tech Summit. Sponsorship opportunities are nearly sold out, demonstrating strong industry support and the growing value organizations see in participating in PromoStandards events and initiatives. The committee continues to support event planning efforts while working closely with staff, volunteers, and workgroups to create an engaging experience for attendees, sponsors, and industry partners. These collaborative efforts help ensure Tech Summit remains a valuable gathering place for education, networking, and innovation. Strengthening PromoStandards’ visibility through ongoing branding and messaging initiatives remains a priority for membership growth. The committee focuses on communicating the value of standards, connectivity, and collaboration to both technical and business audiences. By connecting strategic communications with member engagement, the committee continues to help expand awareness of PromoStandards and create meaningful opportunities for organizations to participate in the community. From Tech Summit planning and sponsorship growth to strategic communications and member outreach, the Membership & Marketing Committee is helping build a stronger, more connected PromoStandards community. Looking Ahead The work happening across PromoStandards committees reflects a shared commitment to advancing standards, improving adoption, and strengthening community engagement. Whether it’s building the technical foundation through REST standards, helping members successfully implement those standards, or creating opportunities for industry connection and collaboration, each committee plays an important role in shaping the future of the promotional products ecosystem. As Product Data, Webhooks, onboarding resources, AI initiatives, Tech Summit planning, and other strategic efforts continue to move forward, one thing remains clear: the momentum across PromoStandards continues to grow. Together, PromoStandards members are doing more than developing standards. They are creating the frameworks, resources, and relationships that will help drive the next generation of connectivity across the industry. Get Involved The progress highlighted across each committee reflects the expertise and dedication of member volunteers who are helping shape the future of the industry. Whether you’re a supplier, distributor, service provider, technology partner, or industry professional interested in improving connectivity and efficiency, there are opportunities to contribute. Join a committee, participate in work groups, attend Tech Summit, or become a member to help drive the next generation of standards and innovation across the promotional products ecosystem. Together, we’re building a more connected industry.
SAAC Expo 2026: The Future of Promo Starts with Connection
The Power of Community, Collaboration, and Connectivity: Reflections from SAAC Expo PromoStandards was a first-time exhibitor at the SAAC Expo this month, and the experience reinforced something we’ve long believed: the promotional products industry is eager to innovate, collaborate, and prepare for what’s next. Over the course of the event, our team had countless conversations with suppliers, distributors, service providers, and industry professionals about technology, automation, AI, and the future of data connectivity. While every discussion was unique, one question surfaced again and again: “Who is PromoStandards, and where do you fit within the industry?” Many attendees were surprised to learn that PromoStandards is a nonprofit, volunteer-driven organization built by industry professionals who are committed to solving common operational challenges through open standards and collaboration. Conversations evolved beyond technology; they became discussions about efficiency, customer experience, business growth, and the collective future of our industry. Most importantly, they highlighted the impact that PromoStandards members and volunteers continue to make every day. While attending SAAC Expo, we also had the opportunity to meet with active members and our Board Chair to discuss why they invest their time, expertise, and resources into PromoStandards and what they see for the future. Membership in Action: PromoShop As an Adopting Member, PromoShop has embraced PromoStandards as a strategic investment in both business growth and industry advancement. For PromoShop President Kate Alavez, the journey began with a single experience. “Honestly, the Hack-a-Thon. I was asked to be a judge for a virtual Hack-a-Thon hosted by PromoStandards and it was the biggest WOW moment. I immediately knew I needed to be closer to the work going on in those rooms.” That initial exposure quickly evolved into active participation. For PromoShop, one of the greatest benefits of membership has been the opportunity to engage in broader conversations around standards, technology, and industry growth. Kate said, “Membership opened a door for us to engage in the dialogue more freely as it pertains to the standards and how we lift our businesses, supply chain, and the industry.” Her message to companies considering membership is simple: “Do it – don’t wait, don’t assume you need to be a programmer or CTO – we’re solving challenges in cross-collaborative spaces and all our voices are needed here.” Kate added, “PromoStandards volunteers are BUILDING the digital scaffolding for our businesses – this is an essential network of brilliant humans leading our industry toward future growth.” The Operational Impact PromoShop’s Inventory Control and Data Analytics Manager, Jenna Catron, sees the value of PromoStandards every day through the lens of operations. Prior to standardized integrations, critical information lived across spreadsheets, emails, and supplier portals. Today, much of that information is centralized and accessible in real time. “PromoStandards provides a common language across our supplier network, allowing us to scale without creating unique processes for every supplier.” For PromoShop, the impact is significant. Processes that once required multiple touchpoints and manual checks can now be completed within minutes. Product setup, inventory visibility, pricing updates, invoicing, and reorders all benefit from greater automation and connectivity. When asked about the biggest operational benefit, Jenna’s answer was immediate: “Just one?! Time savings!” She added, “Membership is a tremendous tool in your toolkit. Beyond the immediate operational benefits, membership gives you the opportunity to learn from others, contribute to industry-wide improvements, and help shape the future of how our industry operates. That combination of knowledge, collaboration, and innovation is incredibly valuable.” Creating Better Customer Experiences For eCommerce and technology teams, standardized data has become essential. Savio Ragonesi, eCommerce Analyst & Technologist, explained that every storefront depends on reliable product, inventory, and order information to create a seamless customer experience. The ability to connect directly with supplier inventory and automate fulfillment workflows has improved speed, efficiency, and scalability across PromoShop’s growing print-on-demand programs. “Every storefront we build depends on clean, structured data behind the scenes. Product details, inventory, and order status all need to be reliable for the front-end experience to work. Standardized data means we can build and launch new storefronts faster, with far less manual work.” Similarly, Tim Shore, Senior eCommerce Marketing and Web Designer, sees PromoStandards as a critical enabler of modern commerce. He said, “PromoStandards is the solution that distributors and suppliers have been needing!” Adopting PromoStandards has enabled PromoShop to bring merchandising, warehousing, inventory control, and website building into a single environment, reducing manual input across programs. As customer expectations continue to evolve, Tim noted that today’s buyers expect frictionless online experiences and immediate access to accurate information. Their clients expect seamless eCommerce experiences with minimal contact with customer service. PromoStandards helps make that possible through standardized, connected data that powers everything from storefront creation to order fulfillment. Why Suppliers Are Investing in PromoStandards For supplier member High Caliber Line, joining PromoStandards was initially a strategic business decision. According to Brian Padian, Vice President of Sales & Marketing, as leading suppliers rapidly adopted PromoStandards, it became clear that participation wasn’t optional for companies looking to remain competitive and continue growing. “After learning and completing the first standards, the value proposition was obvious. PromoStandards has been able to expand our ability to transfer data so it is accurate, clean, and improved.” Brian shared that membership has strengthened credibility with their largest customers while enabling deeper engagement with industry leaders. “PromoStandards has delivered on its commitment. We admire that growth continues,” Brian added. As a veteran in the industry, Brian has seen how the industry has embraced changes and adapted over the years. He shared his opinion on PromoStandards: “This is the single most important organization in the promo industry for the next five years. You used to need a catalog. Now you don’t need a catalog; you need PromoStandards.” When asked what he would tell every company attending SAAC Expo, his answer underscored the broader importance of the organization: “This industry still needs people. PromoStandards helps make those relationships smoother and more efficient. It brings strong minds together to help keep our industry moving forward.” The Power of Volunteer Leadership As a volunteer-driven nonprofit, PromoStandards depends on industry leaders who are willing to contribute their time and expertise for the greater good. Our Board Chair, Amy Rabideau, MAS, attended SAAC Expo while representing PromoLink in her role as Director of Strategic Growth, Business Development & Go-to-Market. We were happy to take some time with her to discuss why she started volunteering with PromoStandards, her perspective of the industry, and what the future holds. Her motivation for becoming involved is one many industry professionals can relate to. “I lived through the pain. Anyone who has spent five minutes trying to track down an order status, verify inventory across three different portals, or manually
July 2026 Committee Connections
Driving the Future of Industry Connectivity: How PromoStandards Committees Are Turning Vision Into Action The promotional products industry is evolving rapidly. As technology advances, buyer expectations grow, and automation reshapes how business gets done, connectivity has never been more important. Across PromoStandards, volunteers, member organizations, and industry leaders are working together to build a more connected and efficient ecosystem. Recent committee meetings demonstrated the momentum behind that mission, from advancing next-generation technology standards and implementation guidance to expanding member engagement and industry awareness. Together, the Standards Committee, Best Practices Committee, and Membership & Marketing Committee are helping ensure PromoStandards remains at the forefront of industry innovation while delivering meaningful value to suppliers, distributors, service providers, and technology partners. Advancing the Technical Foundation At the heart of PromoStandards’ work is the ongoing development of a modern, REST-based standards ecosystem designed to improve interoperability and simplify integration across the industry. The Standards Committee continues to make significant progress on Product Data v3, Webhooks, shared objects, and REST implementation standards. These initiatives are focused on creating consistent, scalable, and testable specifications that help organizations exchange information more efficiently while reducing integration complexity. One major area of focus has been establishing shared definitions and common data structures that serve as a single source of truth across specifications. By standardizing core data elements and improving consistency between services, PromoStandards is creating a stronger foundation for future innovation. The committee is also moving Product Data v3 and Webhooks into final testing and validation phases. Pilot programs and real-world testing opportunities are being planned to ensure specifications are practical, reliable, and ready for broader adoption. As preparations continue for the upcoming Best Practices in-person meeting and the 2027 Tech Summit, the committee remains focused on delivering tangible progress members can implement and benefit from. The committee’s work is helping create a more connected industry by delivering consistent, testable, and scalable standards that reduce complexity and improve interoperability across the promotional products ecosystem. Turning Standards Into Real-World Success While technical standards provide the framework, successful adoption depends on practical implementation guidance. That’s where the Best Practices Committee plays a critical role. The committee continues to develop resources that help organizations translate standards into operational efficiency and better user experiences. As product offerings become more sophisticated, organizations need clear guidance for representing optional packaging, multi-part products, kits, and bill-of-material configurations. The committee is helping define repeatable approaches that reduce ambiguity and improve consistency across implementations. At the same time, the group is actively planning for the future. AI emerged as a major discussion topic, with members exploring best practices around automation, responsible AI usage, credentials management, and how AI-powered systems may interact with the standards in the years ahead. These conversations are helping shape the foundation of the organization’s 2027 roadmap while ensuring members have practical guidance to navigate emerging technologies. The committee’s work continues to make standards more accessible, easier to implement, and more valuable for organizations of every size. Standards deliver the most value when organizations can easily implement them. The Best Practices Committee is helping bridge that gap by creating practical guidance, real-world examples, and consistent implementation strategies that drive adoption across the industry. Expanding Engagement and Industry Visibility As PromoStandards continues to grow, awareness and engagement remain essential to increasing adoption and delivering value across the industry. The Membership & Marketing Committee is leading efforts to strengthen member engagement, elevate brand visibility, and expand outreach to new audiences. One of the most encouraging developments is the strong support for Tech Summit. More than 80% of returning sponsors have renewed their commitment, demonstrating industry confidence in the event and the growing impact of PromoStandards initiatives. The organization is also increasing its presence at major industry events, including SAAC and the PPAI Expo, creating new opportunities to connect with members, highlight success stories, and introduce more organizations to the value of standards-based connectivity. The committee explored how PromoStandards can broaden its audience. Through ROI-focused content, case studies, and business-oriented communications, PromoStandards is helping more stakeholders understand the tangible value standards can create. As PromoStandards continues to grow, the committee is focused on connecting technical innovation with business value, helping more organizations understand how standards, connectivity, and collaboration drive success across the promotional products industry. Why It Matters Technology standards are only successful when they are developed collaboratively, implemented effectively, and embraced by the broader community. That is what makes PromoStandards unique. Through the combined efforts of its committees, member organizations, and volunteers, PromoStandards is not only advancing technical standards but also creating the guidance, education, engagement, and advocacy needed to drive industry-wide adoption. Whether it’s developing Product Data v3, exploring AI best practices, preparing for Tech Summit, or creating new ways to engage members, the work happening today is helping shape a more connected future for the promotional products industry. Get Involved The progress highlighted across each committee reflects the expertise and dedication of member volunteers who are helping shape the future of the industry. Whether you’re a supplier, distributor, service provider, technology partner, or industry professional interested in improving connectivity and efficiency, there are opportunities to contribute. Join a committee, participate in work groups, attend Tech Summit, or become a member to help drive the next generation of standards and innovation across the promotional products ecosystem. Together, we’re building a more connected industry.
Advisory Member: Gemline
Gemline’s Commitment to Community, Connectivity, and Industry Leadership History of Gemline Founded in 1958 as Gem Giftwares, Gemline’s journey is one of adaptation, innovation, and continuous growth. The company began as a distributor selling promotional products to school photographers before shifting to service station premium items for Sunoco during the 1960s. When regulatory changes in 1973 ended gas station premium programs, Gemline successfully pivoted again, entering the travel industry by supplying bags to travel agencies. Today, Gemline has evolved into one of the promotional products industry’s largest hard goods suppliers, offering a diverse portfolio that includes bags, coolers, drinkware, headwear, stationery, writing instruments, technology products, umbrellas, and more. The company employs more than 500 people worldwide, with headquarters in Lawrence, Massachusetts, and additional offices throughout China, India, and Vietnam. At the heart of Gemline’s success is its purpose: “We Promote Community.” That philosophy influences every aspect of the organization, from employee culture and customer relationships to its commitment to social impact through its betterway® corporate responsibility platform. Gemline is also proud to have achieved both a Certified B Corporation in 2024, recognizing years of dedication to environmental responsibility, social impact, accountability, and transparency and a Massachusetts Public Benefit Corporation, reinforcing its commitment to balancing purpose with profit. Led by President and CEO Frank Carpenito and Executive Chair Jonathan Isaacson, Gemline continues to focus on long-term innovation, continuous improvement, and industry leadership. Innovation Through Technology Gemline views itself as a consumer products company operating within the promotional products industry, a perspective reflected in both its product portfolio and technology investments. The company represents more than 30 globally recognized retail brands, including Samsonite, Sharpie, Moleskine, Osprey, and Igloo, while continuing to invest heavily in automation, artificial intelligence, and digital connectivity. Gemline’s philosophy on technology is that its primary role is to eliminate friction throughout the customer experience. Through integrations and automation, distributor partners gain real-time access to critical information without relying on emails or phone calls. Internally, AI-powered tools streamline order management and customer service, allowing employees to focus on higher-value work. The goal is to make Gemline exceptionally easy to do business with and create a seamless experience for customers. Gemline believes automation, data connectivity, and real-time information exchange will form the foundation of the industry’s ongoing digital transformation. “As buyer expectations continue to evolve, suppliers and distributors who can exchange clean, real-time data will win on both cost and experience,” the company shared. “Automation enables people to focus on higher-value work while connectivity builds trust between trading partners.” PromoStandards’ Impact Gemline became involved with PromoStandards during its earliest stages, before the organization was formally established. The company’s interest stemmed from a shared vision: reducing the manual, repetitive communication that historically created inefficiencies for both suppliers and distributors. Before standardized integrations existed, inventory checks, order status requests, and product information inquiries often required phone calls and emails. Distributor-specific integrations also created significant complexity, requiring suppliers to support multiple custom solutions. Today, PromoStandards has transformed that process. Distributor partners can access live inventory, product data, pricing, order status updates, shipment notifications, and electronic purchase orders directly within the platforms they already use. “What used to be a phone call is now an instant, accurate answer.” Gemline highlighted electronic purchase orders (ePOs) as one of the most valuable PromoStandards integrations, allowing orders to flow directly into internal systems without manual re-entry while reducing errors and follow-up communication. As an Advisory Member, Gemline believes active participation is essential to the success of industry standards. “Our purpose is ‘We Promote Community,’ and there’s no better expression of that than helping build the shared infrastructure the entire industry relies on,” the company said. “As one of the industry’s largest suppliers, we have a responsibility to contribute, not just consume.” Gemline’s involvement helps ensure standards remain practical, scalable, and valuable for organizations across the promotional products ecosystem. Looking Toward the Future The future of the promotional products industry presents tremendous opportunity, according to Gemline. The company points to changing buyer demographics, increasing expectations for sustainability, and the rapid advancement of artificial intelligence as key forces driving industry evolution. At the same time, Gemline believes the industry must continue improving adoption of universal data standards and elevating product quality to meet modern consumer expectations. “PromoStandards has proven the model works, but adoption is still uneven across the industry,” the company noted. For Gemline, standards and connectivity remain critical because they reduce integration complexity, lower implementation costs, and make participation accessible to organizations of every size. The company hopes to continue leading by example. “We want to be proof that doing right by employees, customers, and community isn’t at odds with running a successful business.” Gemline’s focus remains on product innovation, technology-enabled efficiency, sustainability, and continued investment in industry connectivity through initiatives like PromoStandards. Their continued leadership, collaboration, and innovation is helping build the standards and technology that will define the next generation of the promotional products industry. “The work PromoStandards does, and the community of suppliers, distributors, and service providers who volunteer their time to it, makes the industry better. As an Advisory Member, Gemline is proud to be part of that effort.”
PromoStandards Announces Staff Updates
Strengthening Member Engagement and Industry Advancement Bethlehem, PA — PromoStandards, the leading non-profit organization dedicated to advancing data standards within the promotional products industry, announced strategic staff updates designed to enhance execution, strengthen member engagement, and support continued growth across its expanding network. These changes reflect PromoStandards’ ongoing commitment to delivering greater value to its members while scaling adoption of its API standards across suppliers, distributors, and technology providers. Expanded Marketing & Communications Leadership PromoStandards has appointed Kari Banner as its Marketing and Communications Manager, formalizing her contributions to the organization. Many within the PromoStandards community already recognize Kari from her volunteer involvement with the Marketing & Membership Committee since February 2025, where she played a key role in supporting communication efforts and member engagement initiatives. Kari is a well-known industry professional with deep experience in member engagement, marketing strategy, and program development. She has held roles at Promotional Products Association International (PPAI), where she led member retention programs, strategic communications, partner programs, and industry-facing marketing initiatives. Her background also includes work with Antera Software USA, where she worked with industry companies adopting software solutions leveraging PromoStandards APIs, executing targeted marketing campaigns, managing high-value partnerships, and driving brand visibility across the promotional products landscape. “We are excited to welcome Kari into an official staff capacity,” said Jessica Shonebarger. “Her deep understanding of the promotional products industry and PromoStandards’ mission, combined with her marketing expertise and industry relationships, will help elevate how we communicate our value and engage with the broader market.” Refined Focus on Member Engagement As part of the organizational update, Alex Griffitt has transitioned into the role of Member Engagement & Digital Communications Coordinator, bringing a strong blend of creative media production, digital marketing, and customer-facing experience. Alex has been actively supporting PromoStandards through content creation, social media management, and event representation, helping to strengthen the organization’s digital presence and industry visibility. Prior to and alongside his work with PromoStandards, Alex has built a diverse background in digital media and marketing, including: Producing & editing digital audio content and podcasts, with a focus on storytelling and audience engagement Managing social media channels and creating multimedia content across platforms Experience in broadcast and radio production, including scripting, recording, and producing advertisements Running an independent creative business, overseeing e-commerce operations, product management, and customer experience Supporting local and regional marketing initiatives as an account executive, working directly with clients to develop effective campaigns His technical skill set spans audio and video production, copywriting, social media strategy, and digital communications, enabling him to connect both creatively and technically with PromoStandards members. In this role, Alex will focus on improving the member experience through: Expanded Office Hours and real-time support Website updates and digital communications Endpoint assistance and technical member engagement Ongoing content development to support education and adoption Aligning Staff Execution with Strategic Leadership Supporting Continued Industry Momentum “As PromoStandards continues to grow, it is important that we align our team structure with the needs of our members and the evolving demands of the industry,” said Jessica Shonebarger, Executive Director of PromoStandards. “These changes allow us to strengthen member support, improve communication, expand educational opportunities, and continue driving adoption of standards that help organizations work more efficiently together. Both Kari and Alex bring valuable experience and unique strengths that will help us better serve the PromoStandards community.” The staff report directly to Jessica Shoenbarger with the goal of these updates is to strengthen operational execution on the staff side while enabling the volunteer leaders to focus more deeply on strategic direction, governance, and leadership within the organization. “This evolution allows us to better align our resources with the needs of our growing membership,” said Catherine Graham, Vice Chair of PromoStandards. “By strengthening execution and clarifying roles, we can accelerate progress while maintaining strong strategic oversight.” PromoStandards continues to see increasing adoption of its standards as companies seek greater efficiency, accuracy, and automation across the promotional products supply chain. These changes position the organization to better support that momentum through improved communication, stronger member support, and increased industry visibility.
June Monthly Newsletter
Connecting the Industry: Inside PromoStandards PromoStandards committees work together to improve how technology, data, and integrations operate across the promotional products industry. Here’s a quick look at what each committee has been working on and what it means for your business. Best Practices Committee: Best Practices focuses on reducing friction in standards adoption so development teams can work faster and more efficiently. SAQ Outreach: The Best Practices Committee has been focused on increasing participation in the Self‑Assessment Questionnaire (SAQ.) While all members are encouraged to participate, please keep an eye on your inbox, as we may have contacted you regarding the initiative! Expanded outreach is also underway to supplier contacts, along with efforts to better track participation and drive completion across the broader supplier community. Credentials, Rate Limiting, and More: Documentation has seen progress in several areas, including updates to rate limiting and credential security guidance, enhancements to OSN 2.1 scenarios and XML examples, and ongoing work on Inventory and Invoice best practices. Did you see our social highlight on the importance of implementing rate limits? The committee also discussed evolving PPC 1.0 best practices, with work underway to standardize guidance around part groups, optional packaging, and configuration scenarios. Plans to Meet, Progress on FAQ: Best Practices is moving forward with the development of a centralized FAQ/knowledge base as well as onboarding materials. Planning is also underway for an in‑person meeting scheduled for September 16–17 in Texas. Want to get involved? New workgroups are being discussed, such as early planning for an AI/Automation initiative for Best Practice resources! Please keep an eye out for future updates. Standards Committee: The Standards Committee works diligently to develop, maintain, and continuously improve PromoStandards technical integration specifications that enable accurate, consistent, and efficient data exchange across the promotional products industry. PromoStandards in Chicago: A huge thank you to HALO Branded Solutions for hosting our Standards Committee’s in-person meeting this month! Nine members of the committee were joined by 2 remotely to discuss and finalize their approach to REST service design, standards, and authorization. The team also took action items to complete the enumerations database and build a callable API over that data which can be used by the PromoStandards community to map and validate data across all suppliers. The Standards Committee was also able to take in the sights of Chicago, and enjoyed a Cubs game together at the iconic Wrigley Field. Event Subscription Service: Last month’s testing has concluded and the team is currently making revisions based on the results. The event subscription standard is expected to be presented to Advisory members for review by the end of July. Product Data 3.0 & JWT: A test plan is being prepared for the REST version of Product Data. Our advisory member should keep an ear out for testing to open up shortly! Advisory members are also encouraged to check the Advisory Workgroup slack channel to review the JWT authentication proposal. The team would like all feedback to be provided by June 30th. What this means for you: The release of JWT is just around the corner, and advisory members will be able to get hands-on with REST based services by the end of the season! Membership & Marketing Committee: The Membership & Marketing Committee’s goal is to grow the PromoStandards network and ensuring our members get the latest tech industry updates. Tech Summit 2027 Planning: Planning is in full swing as we prepare for our annual event. Expect announcements and updates in the coming weeks and months as we lead up to our early bird registration. Tech Summit Sponsors will be getting updated details on how they can engage and support our community next February. Hack-A-Thon returns! Keep an eye out for specifics on this highly requested event. PromoStandards in the 2026 PPAI 100:We were thrilled to see so many of our members represented on PPAI’s annual top 100 Leading Supplier and Distributor lists. 27 Supplier members made the ranking with over 60% of the top 25 representing PromoStandards. 21 Distributor members made the rankings with 48% of the top 25 representing PromoStandards. Connecting With Our Community: As a volunteer organization, our members and volunteers drive everything that we do. We want to highlight your passion for this industry and PromoStandards’ mission: make supply chains and transactions smoother across the promotional products industry. If you are a committee or workgroup member, please keep an eye on your inbox and Slack! Ready to Have a Seat at the Table? Help us shape the future of the industry! View the Full List of Committees & Workgroups Here Get Involved: Email admin@promostandards.org to let us know which committee best suits your skills. We would love to have you on board!
Member Spotlight – facilisgroup
History of Facilisgroup Founded in 2006, Facilisgroup was created to address a common challenge faced by promotional product distributors: growth was often limited by disconnected systems, manual workflows, and tools not built for the complexity of the promo industry. Early on, the company focused on developing Syncore, a software platform designed specifically around promotional product order processing workflows. Over time, Facilisgroup evolved beyond software alone, building a framework to combine technology with process standardization to help distributors scale with greater consistency and profitability. In addition to technology, Facilisgroup provides distributors with repeatable operational playbooks and standardized processes designed to simplify onboarding, improve workflow consistency, and support long-term growth. Through its distributor network and community-driven approach, the company also encourages collaboration and shared learning across the industry. PromoStandards’ Impact Before integrating with PromoStandards, distributors using Syncore lacked real-time visibility of supplier inventory and order status updates. Teams relied heavily on manual data entry, supplier follow-ups, and repetitive communication loops to manage purchase orders and track fulfillment progress. As the volume of distributors using Syncore increased, those manual workflows were no longer feasible for most users. Because of this, Facilisgroup saw the much-needed vision of data connectivity for the industry and became one of PromoStandard’s founding members in 2018. Their goal, along with ours, was to help drive greater supplier standardization and improve data connectivity across distributor and supplier systems. With PromoStandards integrated into Syncore, distributors can now access live inventory and real-time order status updates directly within their workflow. Orders are automatically synchronized into supplier processing queues, reducing manual touchpoints and improving speed and accuracy for both distributors and suppliers. For distributors, this visibility can make a significant difference during the sales process. Teams can quickly review available inventory by size, color, or style during the product sourcing phase of an order, helping them make faster decisions and avoid potential fulfillment issues before the order is placed. “As a PromoStandards advisory member, we believe industry collaboration and shared standards are essential to creating a more connected and efficient future for the promotional products industry,” said Facilisgroup. “Standardized data exchange helps improve turnaround times, streamline communication, and create a better experience for distributors, suppliers, and end clients alike.” Become a PromoStandards Member PromoStandards makes it easier for businesses across the promotional products industry to connect, communicate, and exchange information in real time. By reducing reliance on manual processes, companies can save time, improve accuracy, and scale more effectively. With multiple membership levels available, organizations can choose the option that best fits their needs. Join PromoStandards and start building a more connected future for your business.
May – Monthly Newsletter
Connecting the Industry: Inside PromoStandards PromoStandards committees work together to improve how technology, data, and integrations operate across the promotional products industry. Here’s a quick look at what each committee has been working on and what it means for your business. Best Practices Committee: Best Practices focuses on reducing friction in standards adoption so development teams can work faster and more efficiently. Improving Data Consistency: In May, the Best Practices Committee continued to build momentum across supplier adoption, documentation, and member engagement initiatives. The Self-Assessment Questionnaire (SAQ) remained a major focus, with updates to the template based on feedback and responses. Read more about the SAQ here! What this means for you: As adoption of the SAQ grows, members will have better visibility into supplier data quality and implementation readiness. More Efforts to Further Validation: The committee also advanced efforts around data validation and compliance, exploring next steps for a validation framework and potential cross‑committee collaboration to support a proof of concept. The committee also continued improving documentation around updates to rate limiting and credential security guidance, as well as ongoing enhancement updates across OSN 2.1 scenarios, XML examples, and core specifications such as Inventory and Invoice best practices. A Better Jumping-Off Point: Looking ahead, the committee made progress on longer‑term initiatives focused on improving the overall member experience. Early work has begun on a centralized FAQ/knowledge base and onboarding materials, to make best practices more accessible and easier to implement. Want to get involved? New workgroups are being discussed, such as early planning for an AI/Automation initiative for Best Practice resources! Please keep an eye out for future updates. Standards Committee: The Standards Committee works diligently to develop, maintain, and continuously improve PromoStandards technical integration specifications that enable accurate, consistent, and efficient data exchange across the promotional products industry. The Standards Committee is preparing for an in-person meeting in June, which will be hosted by HALO. This upcoming session will provide an opportunity for the team to work together in a focused environment and we intend to wrap up several work items during this time. Event Subscription Services: Testing remains in progress for the Event Subscription service. As additional company endpoints and services are tested, the team is working through changes and expanding documentation to address issues and questions as they arise. Once finalized, this will be published to Advisory level members for review and feedback. JSON Web Token Authentication: The committee has finalized its approach for JWT authentication. Supporting documentation and sample source projects have also been created and are planned for inclusion in the release. The change to authorization procedures will be included in the Event Subscription release as well as the new Product Data service. RESTful Standards and Product Data 3.0: Work continues on standard enumerations and how they can be incorporated into an OpenAPI specification while still preserving extensibility. The goal is to create a specification that can be updated easily without disrupting current implementations. Final reviews are underway and the team expects to begin the testing phase soon. What this means for you: Advisory members will soon be able to participate in beta-testing for new Standards. We’re one step closer to 3.0! Membership & Marketing Committee: The Membership & Marketing Committee’s goal is to grow the PromoStandards network and ensuring our members get the latest tech industry updates. Continued Collaboration with PPAI: PromoStandards continues to collaborate with PPAI’s ecosystem. We will appear as an advertiser in the June edition of PPAI’s magazine. This edition will feature the 2026 PPAI 100 list, where many PromoStandards members are likely to be mentioned. While our goals are not identical, we believe PPAI and PromoStandards are on aligned trajectories, driving technology and connection to support the promotional products industry. Check out our ad in the June edition and spread the news on how PromoStandards is driving operational efficiency for promotional product companies. Our members are the driving force of what we do. ASI Chicago Interest form: Still Open! If you missed it last month, please take 30 seconds to Fill Out Our Attendance Form so we can coordinate networking opportunities. Member Spotlights: We are expanding our blog content, starting with a member spotlight of commonsku! We hope to add additional value to PromoStandards membership and foster a stronger community within the industry by increasing the visibility of our members. We will spotlight more members in the future, so if you’re an advisory or adopting member, please keep an eye on your inbox. Ready to Have a Seat at the Table? Help us shape the future of the industry! View the Full List of Committees & Workgroups Here Get Involved: Email admin@promostandards.org to let us know which committee best suits your skills. We would love to have you on board!